Why didn't GM help me solve the problem？

[h382205083]

为什么我刚买的时尚会员不退档？

货的金币不退吗？

这是我的帐户：godspike

请客服查记录，谢谢。
游戏币不见了，背包里也没有装备。

 

[serdar]

为什么我刚买的时尚会员不退档？

货的金币不退吗？

这是我的帐户：godspike

请客服查记录，谢谢。
游戏币不见了，背包里也没有装备。

男性或女性？

 

[Fischer]

Hello,

Can you describe your problem in English, please?

 

[h382205083]

Hello,

Can you describe your problem in English, please?

On the problem of losing equipment and props in game return

I bought clothes in the mall the afternoon before yesterday, but the line dropped after a while. When I went up, I found that there were no clothes in my backpack and the gold coins in the mall were reduced. This should be a problem of returning to the file.
I think after consulting the customer service in the game, he asked me to find him in discord, but China is not allowed to use it. I don't know who can help me. I don't know any other way to contact GM, just to solve the existing problems.
If GM sees it, please check my ID: godspike's Mall purchase record and compensate me.
god bless !
thank you.
Chinese players who love games

 

[Fischer]

I have understood your problem and reported it to the team.

 

[h382205083]

Thank you.I hope the problem can be solved

 

[h382205083]

Game account:Godspeaker
Game nameassiveGODMAN