login screen issue

[SmokeyBear]

Hello guys, after the last patch. i am unable to log in . cursor is flashing unable to type login password, unable to click exit game nothing.

 

[TswX]

Hello, after running the launcher, click on the CLIENT section, wait for the process to complete, then try again by logging in.
Regards..

 

[SmokeyBear]

Hello, after running the launcher, click on the CLIENT section, wait for the process to complete, then try again by logging in.
Regards..

NSs its still not working, i cannot type my login and password it is bugged

 

[SmokeyBear]

 

[TswX]

Hello again,
First of all, open the hidden folders of your computer, then go to the "C" directory and enter the "Users" section, then open the folder with your "username", then delete the RiseOnline folder in "AppData" and log in again and try.

This is the first time we encounter such a problem. If the error persists any chance of deleting and reinstalling the game?
Regards..

 

[bjbrunob]

Hola también tengo el mismo problema, no especificé lo que especificas pero sigo teniendo el mismo problema, reinstalé el juego y aún así nada cambió también la ubicación de instalación y no funcionó

 

[bjbrunob]

Hello I also have the same problem, I did not specify what you specify but I still have the same problem, I reinstalled the game and still nothing also changed the installation location and it did not work, I have an rtx2060 and windows 11

 

[TswX]

Hello I also have the same problem, I did not specify what you specify but I still have the same problem, I reinstalled the game and still nothing also changed the installation location and it did not work, I have an rtx2060 and windows 11

Hello, can you send us any images about the error you have experienced?
Regards..

 

[bjbrunob]

tengo el mismo problema que se muestra en el video

 

[TswX]

tengo el mismo problema que se muestra en el video

Hello again,
First of all, open the hidden folders of your computer, then go to the "C" directory and enter the "Users" section, then open the folder with your "username", then delete the RiseOnline folder in "AppData" and log in again and try.

Regards..

 

[bjbrunob]

hello I was able to solve the problem that is shown in the video and it is not by deleting that file but by adjusting the full screen to window, just change the window (alt + tag) and go to settings, change screen again and click on screen adjustment and like this until you change it to the window and it is solved